To move your domain to XILO (excluding .uk domains) you will firstly need to tell your existing registrar that you require your domain to be unlocked and allowed to be transfered out.
Once this has been done, place a transfer order on our transfering your domain order form, entering the domain you wish to transfer. (for some domains such as .org and .us, an EPP key is required and can only be obtained from your previous registrar).
The time this process can take, will depend on the co-operation of your old registrar and can be from 1 day to a maximum of 7.
When the transfer has been completed, you will be able to update the nameservers via my.xilo.net.